The minimum order is $300.00.
What is the minimum order?
What payment methods do you accept?
We accept all major credit cards: Visa, MasterCard, American Express, and Discover.
Is your site encrypted to prevent credit card fraud?
Yes, shopping at Str Wing Inc is safe, secure and 100% guaranteed. Our SSL (secure socket layer) software is the industry standard for secure online transactions. We take great pride in ensuring our customers security so we use a 256 bit encryption to prevent any vulnerability.
Will I receive a confirmation email?
Yes. After you place your order, you will receive a confirmation email containing your order number and confirmation of items ordered. If you have not received this email, please contact us at (626) 206-1719 or email.
Support@StarWingUSA.com and we will provide you with your invoice number.
I noticed an error on an order I just placed. How can I fix it?
We can correct the error if we catch it quickly enough. Contact us immediately via email Support@StarWingUSA.com or call us at (626) 206-1719 Monday - Friday 9:00 a.m. to 5:00 p.m. PST. We will try to correct the mistake before your order ships.
How long will it take before my order is dispatched?
Once your order is received please allow 2-3 business days for preparation and then your order will be shipped out and you should receive it within 3-6 days depending on your location. Please be aware this may extend to 3 days during the holiday season.
How will my order be shipped?
We ship orders via USPS, FedEx or a comparable shipper of our choice. Free shipping is available on orders over $1000.00). (Please note: Alaska, Hawaii and U.S. Territories are not eligible for free shipping).
Once your order is shipped, we automatically send you an email confirming that your order has been shipped and we include your tracking number.
Standard Delivery Times:
West Coast: 3-4 business days
Midwest: 3-5 business days
East Coast: 4-6 business days
What should I do if I receive my package and it is damaged?
Any order discrepancies must be reported within 48 hours of delivery. If your boxes appear to be opened, damaged, or tampered with in any way, you must keep the original boxes and contact us at (626) 206-1719 or email Support@StarWingUSA.com. If your order arrived in good condition but contains damages, shortages, or overages; please contact us at (626) 206-1719 or email Support@StarWingUSA.com.